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ICE -- In Case of Emergency

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page banner: ICE: In Case of Emergency    
Help out in an Emergency – with ICE

A program is sweeping Europe that is helping people caught in an emergency situation and those trying to help them. The idea is simple:

PROGRAM AN EMERGENCY NUMBER INTO YOUR CELL PHONE.

Image of the I.C.E. LogoWhen faced with an accident victim who is unable to communicate, emergency response personnel often turn to the victim's cell phone and try to determine who to call for important information. By programming the word, "I.C.E." into your mobile phone address book, along with the number of the person you would want contacted "in case of emergency", you are helping EMS workers help you better.

Eight out of ten people aren’t carrying information that would help if they were involved in an accident. Storing emergency-contact details in your mobile phone can assist emergency services personnel if you’re unable to tell them who to contact.

How Does it Work?

Simply use your mobile phone’s address book to store the name and number of someone who should be contacted if you have an emergency – but add the letters ICE in front of their name.

ICE stands for ‘In Case of Emergency’: it’s what the emergency services will look for if you’re involved in an accident and have your mobile phone with you.

Getting Started

On most mobile phones you simply need to select ‘Contacts’ and choose ‘Add New Contact’, then enter the letters ‘ICE’ next to the name, followed by the telephone number of your contact person. Make sure you choose a number that’s easy to get in touch with – a home number could be useless in an emergency if the person works full time. We recommend that you enter daytime and evening numbers where this is possible. You may also choose to enter more than one contact number: ICE1, ICE2, ICE3, etc. Some phones allow for multiple entries under one name.

What Should I Do Next?

Make sure the person whose name and number you are giving has agreed to be your “ICE Partner”. You should also make sure your ICE partner has a list of people to contact on your behalf, such as your place of work. In addition, they’ll need to know about any medical conditions that could affect your emergency treatment, including allergies or medication.

If you’re under 18, your ICE partner should be your mother, your father or an immediate member of your family authorized to make decisions on your behalf. Friends and other relatives won’t be able to make decisions for you if you’re admitted to hospital.

Storing an ICE number makes it easier for everyone if you’re involved in an accident. It only takes a few seconds, so do it today - please.

Ice Advice

BE SURE that your emergency contact…

  • has agreed to be your ICE Partner.
  • has a number that is easy to contact. A home number might be useless if your ICE partner works full time. has a list of people they should contact on your behalf: your employer, parents, childcare provider, etc.
  • knows about your medical conditions and history. The information they provide to EMS works could affect your emergency treatment. Keep them current on your known allergies, regular medications, and current medical condition.
  • is your parent or guardian (if you are under 18). They may have to make decisions on your behalf.

This straightforward idea was developed by the East Anglian Ambulance Trust in Europe.

For more information visit, www.icecontact.com

OHFD copyright 2005-2007. This page was updated on September 05, 2007